This page explains how to delete your account and data in the Tichodex app, published on Google Play by the developer “Tichodex”.
1. Delete in the App (Instant)
- Open the Tichodex app and sign in.
- Tap Profile in the bottom menu.
- Tap Settings (⚙) in the top-right corner.
- Tap Delete My Account at the bottom.
- If you signed in with email, enter your password and confirm. If you signed in with Google, just confirm.
Your account and the data listed under “Deleted immediately” are removed right away.
2. Delete Without the App
If you can’t access the app, send an email titled “Account Deletion Request” from the email address registered to your account to support@tichodex.com, or use the contact form. Include your username and the email address registered to your account.
Once we’ve confirmed by email that the account is yours, we delete it within 30 days at the latest and let you know.
3. Deleted Immediately
- Your profile, profile and album photos, bio and other profile details
- Your posts, comments, likes, stories and highlights
- Your follows, notifications, block list and account settings
- Your sessions and push-notification token
4. Data We May Keep, and for How Long
| Data | Why | How long |
|---|---|---|
| Chat messages and media you sent to other people | They are part of the other person’s chat history | Until the other person deletes the chat or their account; your name shows as “Deleted user” |
| IP address, device ID, sign-in/out records, messaging metadata | Legal obligation under Turkish Law No. 5651 | 2 years, then destroyed |
| Report and moderation records | Safety and legal proceedings | 2 years, or until any ongoing legal proceeding ends |
| Backups | System security | Removed from backups within 30 days at the latest |
5. Delete Data Without Deleting Your Account
You can delete your data without closing your account: long-press your posts, comments, stories and messages in the app to delete them one by one, clear an entire chat, and remove your profile photo and details from Profile → Edit. To ask us to delete specific data, email support@tichodex.com.
6. VIP Subscription
Deleting your account does not cancel a Google Play subscription. If you have one, cancel it separately in Google Play Store → Profile → Payments & subscriptions → Subscriptions.